Coverart for item
The Resource Achieve lasting process improvement : reach Six Sigma goals without the pain, Bennet P. Lientz, Kathryn P. Rea, (electronic book)

Achieve lasting process improvement : reach Six Sigma goals without the pain, Bennet P. Lientz, Kathryn P. Rea, (electronic book)

Label
Achieve lasting process improvement : reach Six Sigma goals without the pain
Title
Achieve lasting process improvement
Title remainder
reach Six Sigma goals without the pain
Statement of responsibility
Bennet P. Lientz, Kathryn P. Rea
Creator
Contributor
Subject
Language
eng
Summary
Methods of improving business processes are developed on an ongoing basis, but few are successful. Common problems encountered include the failure of processes to meet expectations and the inability to sustain or replicate these business processes. Involvement of personnel at grassroots level, as well as at management level, is essential in implementing effective process improvement methods. The authors present a step-by-step approach to the issue of effective process improvement, offering more than 200 tips and guidelines as well as addressing specific common problems and issues. The strategy presented is to take a broad and intuitive, but learned view of process improvement methods, and the tactics expounded are based on guidelines, common faults, and lessons learned. The authors disparage process improvement operations that depend on jargon and the support of just upper management, and promote grassroots involvement and self-sustaining measurement, making this an essential guide for all with involvement in process improvement. *Presents a step-by-step approach to effective process improvement *Offers more than 200 tips and guidelines *Addresses specific problems and issues, outlining common faults and lessons learned
Member of
Cataloging source
COO
http://library.link/vocab/creatorName
Lientz, Bennet P.
Dewey number
658.4/063
Illustrations
illustrations
Index
index present
LC call number
HD58.87
LC item number
.L54 2002
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Rea, Kathryn P.
http://library.link/vocab/subjectName
  • Reengineering (Management)
  • Six sigma (Quality control standard)
Label
Achieve lasting process improvement : reach Six Sigma goals without the pain, Bennet P. Lientz, Kathryn P. Rea, (electronic book)
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 273) and index
Contents
Front Cover; Achieve Lasting Process Improvement; Copyright Page; Contents; Preface; PART I PREPARE FOR PROCESS IMPROVEMENT; CHAPTER 1 Introduction; CHAPTER 2 Understand Your Business; CHAPTER 3 Assess Technology and Industry Factors; PART II DEFINE THE NEW BUSINESS PROCESSES; CHAPTER 4 Select the Right Processes; CHAPTER 5 Examine Your Current Business Processes; CHAPTER 6 Develop a Process Plan; CHAPTER 7 Define Your New Business Processes and Quick Wins; PART III PLAN FOR PROCESS IMPLEMENTATION; CHAPTER 8 Develop Your Improvement Implementation Strategy
Control code
SCIDI243591814
Dimensions
unknown
Extent
1 online resource (xxii, 281 p.)
Form of item
online
Isbn
9780124499843
Other physical details
ill.
Specific material designation
remote
Label
Achieve lasting process improvement : reach Six Sigma goals without the pain, Bennet P. Lientz, Kathryn P. Rea, (electronic book)
Publication
Bibliography note
Includes bibliographical references (p. 273) and index
Contents
Front Cover; Achieve Lasting Process Improvement; Copyright Page; Contents; Preface; PART I PREPARE FOR PROCESS IMPROVEMENT; CHAPTER 1 Introduction; CHAPTER 2 Understand Your Business; CHAPTER 3 Assess Technology and Industry Factors; PART II DEFINE THE NEW BUSINESS PROCESSES; CHAPTER 4 Select the Right Processes; CHAPTER 5 Examine Your Current Business Processes; CHAPTER 6 Develop a Process Plan; CHAPTER 7 Define Your New Business Processes and Quick Wins; PART III PLAN FOR PROCESS IMPLEMENTATION; CHAPTER 8 Develop Your Improvement Implementation Strategy
Control code
SCIDI243591814
Dimensions
unknown
Extent
1 online resource (xxii, 281 p.)
Form of item
online
Isbn
9780124499843
Other physical details
ill.
Specific material designation
remote

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