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The Resource Business development in licensed retailing : a unit manager's guide, Conrad Lashley and Guy Lincoln, (electronic book)

Business development in licensed retailing : a unit manager's guide, Conrad Lashley and Guy Lincoln, (electronic book)

Label
Business development in licensed retailing : a unit manager's guide
Title
Business development in licensed retailing
Title remainder
a unit manager's guide
Statement of responsibility
Conrad Lashley and Guy Lincoln
Creator
Contributor
Subject
Genre
Language
eng
Summary
'Business Development in Licensed Retailing: a unit manager's guide' details the indispensable skills and techniques needed to manage units within licensed retail organisations in a flexible and entrepreneurial manner. This book: Forms the basis of a complete course for a unit manager's development. Provides an overview of the range of skills needed for effective unit management. Supports the development of techniques with examples from existing best practice and case examples from companies such as JD Wetherspoon's, TGI Fridays and McDonald's amongst others. Business Development in Licensed Retailing considers the functional management techniques required at unit management level, covering recruitment, human resource management, operations, service quality and customer relations, financial measurement and analysis, promotions and strategic planning. The analysis systematically provides all the practical know-how you need to produce of a comprehensive business plan for your unit. Ending with a comprehensive case study that demonstrates all the aspects of business development working in a real-life scenario, the text is ideally suited for lecturers and management development personnel to use as a learning resource through which readers can apply the principles and techniques outlined. A practical guide to managing units in licensed retail Case studies from Wetherspoons, Scottish and Newcastle, Whitbread and Yates', amongst others, put the theory into practice
Member of
Cataloging source
OPELS
http://library.link/vocab/creatorName
Lashley, Conrad
Dewey number
647.95068
Illustrations
illustrations
Index
index present
LC call number
TX950.7
LC item number
.L37 2003
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Lincoln, Guy
Series statement
Hospitality, leisure and tourism series
http://library.link/vocab/subjectName
  • Bars (Drinking establishments)
  • Bars (Drinking establishments)
Label
Business development in licensed retailing : a unit manager's guide, Conrad Lashley and Guy Lincoln, (electronic book)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Licensed retail management; Staff recruitment and selection; Working with people; Team leadership and motivation; Staff retention and turnover; Employee development and training; Managing customer service; Managing food production and delivery; Finance -- accounting; Finance -- planning and budgeting; Labour cost management; Marketing -- understanding your business; Marketing -- planning promotional activity; Preparing a business plan
Control code
SCIDI474958242
Dimensions
unknown
Extent
1 online resource (xviii, 325 p.)
Form of item
online
Isbn
9780750653343
Other physical details
ill.
Specific material designation
remote
Label
Business development in licensed retailing : a unit manager's guide, Conrad Lashley and Guy Lincoln, (electronic book)
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Licensed retail management; Staff recruitment and selection; Working with people; Team leadership and motivation; Staff retention and turnover; Employee development and training; Managing customer service; Managing food production and delivery; Finance -- accounting; Finance -- planning and budgeting; Labour cost management; Marketing -- understanding your business; Marketing -- planning promotional activity; Preparing a business plan
Control code
SCIDI474958242
Dimensions
unknown
Extent
1 online resource (xviii, 325 p.)
Form of item
online
Isbn
9780750653343
Other physical details
ill.
Specific material designation
remote

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