Coverart for item
The Resource Business process change : a guide for business managers and BPM and six sigma professionals, Paul Harmon, (electronic book)

Business process change : a guide for business managers and BPM and six sigma professionals, Paul Harmon, (electronic book)

Label
Business process change : a guide for business managers and BPM and six sigma professionals
Title
Business process change
Title remainder
a guide for business managers and BPM and six sigma professionals
Statement of responsibility
Paul Harmon
Creator
Subject
Language
eng
Summary
Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics. * Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns. * The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together. * Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. * Offers all new detailed case studies showing how these methods are implemented
Member of
Cataloging source
OPELS
http://library.link/vocab/creatorDate
1942-
http://library.link/vocab/creatorName
Harmon, Paul
Dewey number
658.4/06
Index
no index present
LC call number
HF5548.32
LC item number
.H367 2007eb
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Electronic commerce
  • Organizational change
  • System design
Label
Business process change : a guide for business managers and BPM and six sigma professionals, Paul Harmon, (electronic book)
Instantiates
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Companies and Business Processes. -- I: Enterprise Level Concerns. -- Strategy, Business Processes, and Competitive Advantage. -- The Business Architecture and Organizational Alignment. -- Modeling Organizations. -- Process Performance Metrics and Evaluation. -- Organizing and Using an Enterprise BPM Group. -- II: Process Level Concerns. -- Modeling Processes. -- Analyzing Activities. -- Managing and Measuring Business Processes. -- Process Improvement with Lean and Six Sigma. -- A Business Process Redesign Methodology. -- Process Redesign Patterns. -- Knowledge Workers and Business Rules. -- III: Implementation Level Concerns. -- Software Tools for Business Process Modeling and Redesign. -- Business Process Management Systems. -- ERP-Driven Redesign. -- Software Development. -- IV. Putting it All Together. -- The Ergonomic Systems Case
Control code
SCIDI162131603
Dimensions
unknown
Edition
2nd ed.
Extent
1 online resource.
Form of item
online
Isbn
9780123741523
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Specific material designation
remote
Label
Business process change : a guide for business managers and BPM and six sigma professionals, Paul Harmon, (electronic book)
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Companies and Business Processes. -- I: Enterprise Level Concerns. -- Strategy, Business Processes, and Competitive Advantage. -- The Business Architecture and Organizational Alignment. -- Modeling Organizations. -- Process Performance Metrics and Evaluation. -- Organizing and Using an Enterprise BPM Group. -- II: Process Level Concerns. -- Modeling Processes. -- Analyzing Activities. -- Managing and Measuring Business Processes. -- Process Improvement with Lean and Six Sigma. -- A Business Process Redesign Methodology. -- Process Redesign Patterns. -- Knowledge Workers and Business Rules. -- III: Implementation Level Concerns. -- Software Tools for Business Process Modeling and Redesign. -- Business Process Management Systems. -- ERP-Driven Redesign. -- Software Development. -- IV. Putting it All Together. -- The Ergonomic Systems Case
Control code
SCIDI162131603
Dimensions
unknown
Edition
2nd ed.
Extent
1 online resource.
Form of item
online
Isbn
9780123741523
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Specific material designation
remote

Library Locations

Processing Feedback ...