Coverart for item
The Resource Business service management best practices, [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab], (electronic book)

Business service management best practices, [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab], (electronic book)

Label
Business service management best practices
Title
Business service management best practices
Statement of responsibility
[Budi Darmawan, Kimberly Cox, Bahaeldin Ragab]
Creator
Contributor
Subject
Language
eng
Member of
Cataloging source
CaPaEBR
http://library.link/vocab/creatorName
Darmawan, Budi.
Dewey number
658/.0285
Illustrations
illustrations
Index
index present
LC call number
HD30.37
LC item number
.D37 2004eb
Literary form
non fiction
Nature of contents
  • standards specifications
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Cox, Kimberly.
  • Ragab, Bahaeldin.
  • International Business Machines Corporation
Series statement
IBM redbooks
http://library.link/vocab/subjectName
  • Business
  • Electronic commerce
  • Information technology
  • Service-level agreements
Label
Business service management best practices, [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab], (electronic book)
Instantiates
Publication
Note
  • "Tivoli software"--Cover
  • "This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso
  • "June 2004."
  • "SG24-7053-00."
Bibliography note
Includes bibliographical references (p. 165-166) and index
Color
multicolored
Control code
ebr10112942
Dimensions
unknown
Edition
1st ed.
Extent
xii, 170 p.
Form of item
electronic
Isbn
9780738497976
Original version note
Original electronic resource.
Other physical details
ill.
Reproduction note
Electronic resource.
Specific material designation
remote
Label
Business service management best practices, [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab], (electronic book)
Publication
Note
  • "Tivoli software"--Cover
  • "This edition applies to IBM Tivoli Business Systems Managerement V2.1.1 and IBM Tivoli service level advisor version 1.2.1"--T.p. verso
  • "June 2004."
  • "SG24-7053-00."
Bibliography note
Includes bibliographical references (p. 165-166) and index
Color
multicolored
Control code
ebr10112942
Dimensions
unknown
Edition
1st ed.
Extent
xii, 170 p.
Form of item
electronic
Isbn
9780738497976
Original version note
Original electronic resource.
Other physical details
ill.
Reproduction note
Electronic resource.
Specific material designation
remote

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