The Resource Does the consumer trust you?, Una McMahon-Beattie, (streaming video)

Does the consumer trust you?, Una McMahon-Beattie, (streaming video)

Label
Does the consumer trust you?
Title
Does the consumer trust you?
Statement of responsibility
Una McMahon-Beattie
Creator
Subject
Language
eng
Member of
Characteristic
videorecording
http://library.link/vocab/creatorName
McMahon-Beattie, Una
Series statement
Practical pricing and revenue management : fundamentals and practical applications
http://library.link/vocab/subjectName
  • Consumer protection
  • Customer relations
  • Pricing
Label
Does the consumer trust you?, Una McMahon-Beattie, (streaming video)
Instantiates
Publication
Color
multicolored
Configuration of playback channels
monaural
Contents
Contents: Revenue management, pricing and the importance of trust in healthy buyer seller relationships -- Definition and general benefits of trust in business -- Consumer reaction to variable pricing -- Fairness and revenue management -- Revenue management and customer relationship management -- Customer to customer interaction and breaches of privacy -- Recent research into the impact of variable pricing on consumer trust -- Importance of rule familiarity -- Managerial implications
Control code
HST2304_1_2
Dimensions
unknown
Extent
1 streaming video file (42 min.)
File format
one file format
Form of item
electronic
Medium for sound
other
Other physical details
digital, mono., SWF file, sd., col.
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System details
System requirements: Operating System: PC Windows 2000+, Mac OSX+ 3.2. Browser Compatibility: IE6+, Firefox 2+, Opera 9+, Safari 2+ 3.3. Browser settings: enable JavaScript, enable popups from the Henry Stewart Talks site. 3.4. Required Browser Plugins & Viewers: Adobe (Macromedia) Flash Player 7+, Adobe Acrobat Reader 6.0+
Video recording format
other
Label
Does the consumer trust you?, Una McMahon-Beattie, (streaming video)
Publication
Color
multicolored
Configuration of playback channels
monaural
Contents
Contents: Revenue management, pricing and the importance of trust in healthy buyer seller relationships -- Definition and general benefits of trust in business -- Consumer reaction to variable pricing -- Fairness and revenue management -- Revenue management and customer relationship management -- Customer to customer interaction and breaches of privacy -- Recent research into the impact of variable pricing on consumer trust -- Importance of rule familiarity -- Managerial implications
Control code
HST2304_1_2
Dimensions
unknown
Extent
1 streaming video file (42 min.)
File format
one file format
Form of item
electronic
Medium for sound
other
Other physical details
digital, mono., SWF file, sd., col.
Sound
sound
Sound on medium or separate
sound on medium
Specific material designation
  • remote
  • other
System details
System requirements: Operating System: PC Windows 2000+, Mac OSX+ 3.2. Browser Compatibility: IE6+, Firefox 2+, Opera 9+, Safari 2+ 3.3. Browser settings: enable JavaScript, enable popups from the Henry Stewart Talks site. 3.4. Required Browser Plugins & Viewers: Adobe (Macromedia) Flash Player 7+, Adobe Acrobat Reader 6.0+
Video recording format
other

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