Coverart for item
The Resource Effective management of benchmarking projects : practical guidelines and examples of best practice, Mohamed Zairi, (electronic book)

Effective management of benchmarking projects : practical guidelines and examples of best practice, Mohamed Zairi, (electronic book)

Label
Effective management of benchmarking projects : practical guidelines and examples of best practice
Title
Effective management of benchmarking projects
Title remainder
practical guidelines and examples of best practice
Statement of responsibility
Mohamed Zairi
Creator
Subject
Language
eng
Summary
Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols. This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as: Rank Xerox, D2D, American Express, Rover, Texas Instruments. Author is a leading authority on benchmarking Blends theory with practice appealing to both academics and practitioners Includes examples of best practice in a variety of fields eg the public sector, utilities sector, financial services, car after-sale service
Member of
Cataloging source
OPELS
http://library.link/vocab/creatorName
Zairi, Mohamed
Dewey number
658.5/62
Illustrations
illustrations
Index
index present
LC call number
HD62.15
LC item number
.Z344 1998
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/subjectName
Benchmarking (Management)
Label
Effective management of benchmarking projects : practical guidelines and examples of best practice, Mohamed Zairi, (electronic book)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Introduction; Rank Xerox: The place where the benchmarking story started; The strategic application of benchmarking for best practice: A prioritization tool; Partner selection; The ethics of benchmarking: How to handle secrecy and sensitive issues; The value of industrial visits; The value of benchmarking awards; The process of benchmarking in practice; The diversity of benchmarking: Examples of best practice; Bringing it all together: Effective project management; Index
Control code
SCIDI474951860
Dimensions
unknown
Extent
1 online resource (348 p.)
Form of item
online
Isbn
9780750639873
Other physical details
ill.
Specific material designation
remote
Label
Effective management of benchmarking projects : practical guidelines and examples of best practice, Mohamed Zairi, (electronic book)
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Introduction; Rank Xerox: The place where the benchmarking story started; The strategic application of benchmarking for best practice: A prioritization tool; Partner selection; The ethics of benchmarking: How to handle secrecy and sensitive issues; The value of industrial visits; The value of benchmarking awards; The process of benchmarking in practice; The diversity of benchmarking: Examples of best practice; Bringing it all together: Effective project management; Index
Control code
SCIDI474951860
Dimensions
unknown
Extent
1 online resource (348 p.)
Form of item
online
Isbn
9780750639873
Other physical details
ill.
Specific material designation
remote

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