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The Resource Engaged knowledge management : engagement with new realities, Kevin C. Desouza, Yukika Awazu, (electronic book)

Engaged knowledge management : engagement with new realities, Kevin C. Desouza, Yukika Awazu, (electronic book)

Label
Engaged knowledge management : engagement with new realities
Title
Engaged knowledge management
Title remainder
engagement with new realities
Statement of responsibility
Kevin C. Desouza, Yukika Awazu
Creator
Contributor
Subject
Language
eng
Summary
Having passed though the first wave of knowledge management in organizations, we must now look how best to improve current practices. Current practices need to be improved due to discoveries of best practices of knowledge management and due to the changes in the competitive environment that call for re-alignment. Engaged Knowledge Management seeks to provide answers about how best to re-align knowledge management practices. The authors discuss topics ranging from strategic issues of control and coordination of knowledge programs, missing capabilities of knowledge management, and customer knowledge management, to operational necessities of creating knowledge markets and deploying knowledge management systems. This book is based on the author's involvement in a wide assortment of knowledge management endeavours from the perspectives of consultants, researchers, and implementers
Member of
Cataloging source
UK-WkNB
http://library.link/vocab/creatorDate
1979-
http://library.link/vocab/creatorName
Desouza, Kevin C.
Index
no index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorDate
1970-
http://library.link/vocab/relatedWorkOrContributorName
Awazu, Yukika
http://library.link/vocab/subjectName
  • Knowledge management
  • Organizational effectiveness
  • Commitment (Psychology)
Label
Engaged knowledge management : engagement with new realities, Kevin C. Desouza, Yukika Awazu, (electronic book)
Instantiates
Publication
Note
Originally published in: 2005
Contents
Preface -- Acknowledgements -- Part 1: Introduction -- Engaged Knowledge Management -- Organization of the Book -- Part 2: Engaging tensions of knowledge management control -- Type of Knowledge -- Process: Knowledge Creation versus Knowledge Commercialization -- Type of Knowledge -- Workers: Standard versus Radical Type of Knowledge -- Public versus Private Knowledge -- Conclusion -- Part 3: Engaging with missing knowledge management capabilities -- Segmentation -- Capability Destruction -- Capability Protection -- Capability -- Missing Capabilities and Known Capabilites -- Conclusion -- Part 4: Engaging the knowledge chiefs -- Why Have Knowledge Chiefs? -- The Knowledge Chiefs Critical Success Factors -- Conclusion -- Part 5: Engaging with distributed knowledge management -- Global Management Strategies -- Global Knowledge Flows -- Building Global Knowledge Management Systems -- Spin-offs -- Issues in Global Knowledge Management -- Distributed Projects -- Virtual Teams -- Contingent Workers -- Conclusion -- Part 6: Engaging knowledge management in strategic alliances -- Why Have Strategic Alliances? -- External Sources of Knowledge -- Listening to the External Sources of Knowledge -- Linking up to External Sources of Knowledge -- A Dedicated Alliance -- Manager Function -- Conclusion -- Part 7: Engaging with customer knowledge management -- The Customer -- The Three Dimensions of Customer -- Knowledge Management Construct -- The Customer Knowledge Management Construct -- Challenges in Leveraging Customer Knowledge -- Conclusion -- Part 8: Engaging to construct knowledge markets -- Why Have Knowledge Markets? -- Knowledge Markets - Types and Components -- Knowledge Products and Services -- Pricing -- Knowledge Revenue Models for Knowledge Markets -- Considerations When Constructing Knowledge Markets -- Future of Knowledge Markets -- Conclusion -- Part 9: Engaging to calibrate knowledge management systems -- Barriers to Effective Use of Knowledge Management Systems -- Advanced Knowledge Management Systems -- Appreciating Emergence -- Appreciating Context -- Appreciating Distributed Natures -- Knowledge Management Systems in Varying Environments -- Depolying Knowledge Management Systems -- Knowledge Management Systems and Decision-Making -- Conclusion -- Part 10: Future of engaged knowledge management -- The Future -- The Engagement Imperative -- Appendix: Two Commentaries on Knowledge Security Issues -- Commentary 1: Managing Security Risks in Outsourcing Engagements -- Commentary 2: Do Not Let Us Catch You Sleeping: Guard Your Fortress
Control code
9780230006072
Extent
256 p.
Form of item
electronic
Governing access note
Users can print and/or download individual articles/chapters and other individual items from Palgrave Connect ebooks, limited to no more than one chapter per title per authorised user
Isbn
9780230006072
Specific material designation
remote
System details
Adobe Ebook Reader
Type of computer file
PDF
Label
Engaged knowledge management : engagement with new realities, Kevin C. Desouza, Yukika Awazu, (electronic book)
Publication
Note
Originally published in: 2005
Contents
Preface -- Acknowledgements -- Part 1: Introduction -- Engaged Knowledge Management -- Organization of the Book -- Part 2: Engaging tensions of knowledge management control -- Type of Knowledge -- Process: Knowledge Creation versus Knowledge Commercialization -- Type of Knowledge -- Workers: Standard versus Radical Type of Knowledge -- Public versus Private Knowledge -- Conclusion -- Part 3: Engaging with missing knowledge management capabilities -- Segmentation -- Capability Destruction -- Capability Protection -- Capability -- Missing Capabilities and Known Capabilites -- Conclusion -- Part 4: Engaging the knowledge chiefs -- Why Have Knowledge Chiefs? -- The Knowledge Chiefs Critical Success Factors -- Conclusion -- Part 5: Engaging with distributed knowledge management -- Global Management Strategies -- Global Knowledge Flows -- Building Global Knowledge Management Systems -- Spin-offs -- Issues in Global Knowledge Management -- Distributed Projects -- Virtual Teams -- Contingent Workers -- Conclusion -- Part 6: Engaging knowledge management in strategic alliances -- Why Have Strategic Alliances? -- External Sources of Knowledge -- Listening to the External Sources of Knowledge -- Linking up to External Sources of Knowledge -- A Dedicated Alliance -- Manager Function -- Conclusion -- Part 7: Engaging with customer knowledge management -- The Customer -- The Three Dimensions of Customer -- Knowledge Management Construct -- The Customer Knowledge Management Construct -- Challenges in Leveraging Customer Knowledge -- Conclusion -- Part 8: Engaging to construct knowledge markets -- Why Have Knowledge Markets? -- Knowledge Markets - Types and Components -- Knowledge Products and Services -- Pricing -- Knowledge Revenue Models for Knowledge Markets -- Considerations When Constructing Knowledge Markets -- Future of Knowledge Markets -- Conclusion -- Part 9: Engaging to calibrate knowledge management systems -- Barriers to Effective Use of Knowledge Management Systems -- Advanced Knowledge Management Systems -- Appreciating Emergence -- Appreciating Context -- Appreciating Distributed Natures -- Knowledge Management Systems in Varying Environments -- Depolying Knowledge Management Systems -- Knowledge Management Systems and Decision-Making -- Conclusion -- Part 10: Future of engaged knowledge management -- The Future -- The Engagement Imperative -- Appendix: Two Commentaries on Knowledge Security Issues -- Commentary 1: Managing Security Risks in Outsourcing Engagements -- Commentary 2: Do Not Let Us Catch You Sleeping: Guard Your Fortress
Control code
9780230006072
Extent
256 p.
Form of item
electronic
Governing access note
Users can print and/or download individual articles/chapters and other individual items from Palgrave Connect ebooks, limited to no more than one chapter per title per authorised user
Isbn
9780230006072
Specific material designation
remote
System details
Adobe Ebook Reader
Type of computer file
PDF

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