Coverart for item
The Resource From crisis to excellence : change management at Frer̀e Hospital in the Eastern Cape (Case A), Bashierah Arnold, Geoff Bick, Katusha de Villiers

From crisis to excellence : change management at Frer̀e Hospital in the Eastern Cape (Case A), Bashierah Arnold, Geoff Bick, Katusha de Villiers

Label
From crisis to excellence : change management at Frer̀e Hospital in the Eastern Cape (Case A)
Title
From crisis to excellence
Title remainder
change management at Frer̀e Hospital in the Eastern Cape (Case A)
Statement of responsibility
Bashierah Arnold, Geoff Bick, Katusha de Villiers
Creator
Contributor
Author
Subject
Genre
Language
eng
Summary
Frer̀e Hospital case A presents students with a decision dilemma within a highly challenging and dynamic South African context. The challenges faced by the protagonist, Dr Wagner, provide students with the opportunity to examine possible reactions and change management strategies when placed in a crisis management situation. There are multiple themes presented in the case that contribute to the dilemma facing Dr Wagner. Students must identify the key issues that caused the situation of crisis at the hospital, familiarise themselves with the key problems experienced by the hospital's management, staff and patients, and discuss what management approaches would be appropriate to address these problems. The case questions ask students to place themselves in Dr Wagner's shoes and decide whether or not each would choose to embrace the challenge of continuing as the hospital's CEO
Member of
Cataloging source
CaToSAGE
http://library.link/vocab/creatorName
Arnold, Bashierah
Dewey number
658.4056
Illustrations
illustrations
Index
no index present
LC call number
HD49
LC item number
.A76 2018
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Bick, Geoff
  • de Villiers, Katusha
Series statement
SAGE Knowledge. Cases
http://library.link/vocab/subjectName
  • Crisis management
  • Strategic planning
  • Frer̀e Hospital (South Africa)
Target audience
specialized
Label
From crisis to excellence : change management at Frer̀e Hospital in the Eastern Cape (Case A), Bashierah Arnold, Geoff Bick, Katusha de Villiers
Instantiates
Publication
Note
  • Originally Published InArnold, B., Bick, G., & de Villiers, K. (2018). From crisis to excellence: Change management at Frer̀e Hospital in the Eastern Cape (case A). 2018-8. Cape Town, South Africa: Graduate School of Business, University of Cape Town
  • 2Teacher Notes for Sage Business Cases are available for academic staff. Contact the Liaison Librarian for Business and Management for details3
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
SAGE000005504
Extent
1 online resource
Form of item
online
Isbn
9781526490636
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations.
Specific material designation
remote
Label
From crisis to excellence : change management at Frer̀e Hospital in the Eastern Cape (Case A), Bashierah Arnold, Geoff Bick, Katusha de Villiers
Publication
Note
  • Originally Published InArnold, B., Bick, G., & de Villiers, K. (2018). From crisis to excellence: Change management at Frer̀e Hospital in the Eastern Cape (case A). 2018-8. Cape Town, South Africa: Graduate School of Business, University of Cape Town
  • 2Teacher Notes for Sage Business Cases are available for academic staff. Contact the Liaison Librarian for Business and Management for details3
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
SAGE000005504
Extent
1 online resource
Form of item
online
Isbn
9781526490636
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations.
Specific material designation
remote

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