Coverart for item
The Resource HR at your service : lessons from benchmark service organizations, Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios, (electronic book)

HR at your service : lessons from benchmark service organizations, Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios, (electronic book)

Label
HR at your service : lessons from benchmark service organizations
Title
HR at your service
Title remainder
lessons from benchmark service organizations
Statement of responsibility
Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios
Creator
Contributor
Subject
Language
eng
Member of
Cataloging source
CaPaEBR
http://library.link/vocab/creatorName
Latham, Gary P
Dewey number
658.3
Index
index present
LC call number
HF5549
LC item number
.L2844 2012eb
Literary form
non fiction
Nature of contents
  • standards specifications
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Ford, Robert C
http://library.link/vocab/subjectName
  • Personnel management
  • Service industries
  • Customer relations
Label
HR at your service : lessons from benchmark service organizations, Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios, (electronic book)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Client-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders
Control code
ebr10545937
Dimensions
unknown
Extent
xi, 194 p.
Form of item
electronic
Isbn
9781586442477
Original version note
Original electronic resource
Reproduction note
Electronic resource.
Specific material designation
remote
Label
HR at your service : lessons from benchmark service organizations, Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios, (electronic book)
Publication
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Client-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders
Control code
ebr10545937
Dimensions
unknown
Extent
xi, 194 p.
Form of item
electronic
Isbn
9781586442477
Original version note
Original electronic resource
Reproduction note
Electronic resource.
Specific material designation
remote

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