Coverart for item
The Resource "Horseplay" at the textbook processing center, William H. Ross, Kareem Shabana

"Horseplay" at the textbook processing center, William H. Ross, Kareem Shabana

Label
"Horseplay" at the textbook processing center
Title
"Horseplay" at the textbook processing center
Statement of responsibility
William H. Ross, Kareem Shabana
Creator
Contributor
Author
Subject
Genre
Language
eng
Summary
This case is about problems among the summer staff at a U.S. city's textbook processing center, comprised of high school and college students. The staff members were responsible for sorting and delivering textbooks to the various schools in the city. Initially, they worked very hard, accomplishing so much that management had no more work for them to do; management laid them off for a week. After that, many workers substantially reduced their performance. Many also often engaged in horseplay, practical jokes, and other counterproductive work behaviors. Consequently, some members were productive and others were not. Performance declined even further when a substitute manager arrived. The case is told from the perspective of a new employee. It offers students an excellent opportunity to apply theories and concepts pertaining to motivation, group norms, socialization (lack of fit with the job culture), and poor management, when grappling with the problems presented in this case
Member of
Cataloging source
CaToSAGE
http://library.link/vocab/creatorName
Ross, William
Dewey number
378.178
Index
no index present
LC call number
HD6273
LC item number
.R67 2013
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Shabana, Kareem
Series statement
SAGE Knowledge. Cases
http://library.link/vocab/subjectName
  • Students
  • Textbooks
  • Labor productivity
Target audience
specialized
Label
"Horseplay" at the textbook processing center, William H. Ross, Kareem Shabana
Instantiates
Publication
Note
  • Originally Published InRoss, W. H., & Shabana, K. (2013). "Horseplay" at the textbook processing center. Journal of Organizational Behavior Education, 6(1), 29-40. JOBE6-CS2
  • 2Teacher Notes for Sage Business Cases are available for academic staff. Contact the Liaison Librarian for Business and Management for details3
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
SAGE000005343
Extent
1 online resource.
Form of item
online
Isbn
9781526462008
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Specific material designation
remote
Label
"Horseplay" at the textbook processing center, William H. Ross, Kareem Shabana
Publication
Note
  • Originally Published InRoss, W. H., & Shabana, K. (2013). "Horseplay" at the textbook processing center. Journal of Organizational Behavior Education, 6(1), 29-40. JOBE6-CS2
  • 2Teacher Notes for Sage Business Cases are available for academic staff. Contact the Liaison Librarian for Business and Management for details3
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
SAGE000005343
Extent
1 online resource.
Form of item
online
Isbn
9781526462008
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Specific material designation
remote

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