Coverart for item
The Resource Invitations to tender for facility management services : process mapping, service specifications and innovative scenarios, Cinzia Talamo, Nazly Atta, (electronic book)

Invitations to tender for facility management services : process mapping, service specifications and innovative scenarios, Cinzia Talamo, Nazly Atta, (electronic book)

Label
Invitations to tender for facility management services : process mapping, service specifications and innovative scenarios
Title
Invitations to tender for facility management services
Title remainder
process mapping, service specifications and innovative scenarios
Statement of responsibility
Cinzia Talamo, Nazly Atta
Creator
Contributor
Subject
Language
eng
Member of
Cataloging source
EBLCP
http://library.link/vocab/creatorName
Talamo, Cinzia
Dewey number
658.2
Index
no index present
LC call number
TS177
LC item number
.T35 2019
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Atta, Nazly
Series statement
Springer Tracts in Civil Engineering
http://library.link/vocab/subjectName
Facility management
Label
Invitations to tender for facility management services : process mapping, service specifications and innovative scenarios, Cinzia Talamo, Nazly Atta, (electronic book)
Instantiates
Publication
Antecedent source
file reproduced from an electronic resource
Bibliography note
  • ReferencesStandards and Laws; 5 FM Service Monitoring and Control; Abstract; 5.1 Procedures for Service Monitoring and Control; 5.2 SLA and KPI System; 5.3 Reporting; 5.4 Penalty and Incentive Systems; References; Standard and Laws; Website; 6 FM Service Quality and Requirements; Abstract; 6.1 Requirements for Service Providers; 6.2 Quality Policies; 6.3 Risk Management; 6.4 Information and Training; References; Standard and Laws; Websites; 7 Analytical Framework for ITTs; Abstract; 7.1 "Ex Ante" and "Ex Post" Activities in the Preparation of ITTs; 7.2 Reading Keys for ITTs
  • Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Intro; Contents; Introduction; 1 Tendering Process and Facility Management Agreements: The Role of Invitation to Tender; Abstract; 1.1 Facility Management: A Source of Competitive Advantage for Business Organizations; 1.2 FM Service Delivery Strategy; 1.3 FM Service Procurement and Tendering Process; 1.4 FM Tendering Documents; 1.5 Tender Assessment, Awarding Phase and FM Agreement Preparation; 1.6 The Role of ITT within the Procurement Process; References; Standard and Laws; 2 "Process Approach" to External FM Service Provision; Abstract; 2.1 Changing Scenarios in the Field of FM Services
  • 2.2 Requiring Services According to a "Process Approach"2.3 Sourcing Process; References; Standards and Laws; 3 FM Services and Organizational Structures; Abstract; 3.1 Required Services; 3.2 Command Centre; 3.3 Operative Structure; 3.4 Help Desk; References; Standards and Laws; 4 Management of FM-related Information; Abstract; 4.1 Management of Information and Quality of the FM Service; 4.2 Inventory; 4.3 Registry; 4.4 Information System; 4.5 Management of the Information Flow; 4.6 Document Management; 4.7 Responsibility and Ownership of Information; 4.8 Feedback Data and Information
  • 7.3 Framework for Supporting Tendering ActivitiesReference; 8 FM Services Procurement and Management: Scenarios of Innovation; Abstract; 8.1 Sustainable Procurement and ISO 20400 Standard; 8.2 Building Information Modeling (BIM) for FM; 8.3 Big Data and Internet of Things (IoT) for Advanced FM Information Management; References; Standards and Laws; Websites; Conclusions; Glossary
Dimensions
unknown
Extent
1 online resource (266 p.).
File format
one file format
Form of item
online
Isbn
9783030040086
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Quality assurance targets
unknown
Reformatting quality
unknown
Specific material designation
remote
System control number
  • on1080433021
  • (OCoLC)1080433021
Label
Invitations to tender for facility management services : process mapping, service specifications and innovative scenarios, Cinzia Talamo, Nazly Atta, (electronic book)
Publication
Antecedent source
file reproduced from an electronic resource
Bibliography note
  • ReferencesStandards and Laws; 5 FM Service Monitoring and Control; Abstract; 5.1 Procedures for Service Monitoring and Control; 5.2 SLA and KPI System; 5.3 Reporting; 5.4 Penalty and Incentive Systems; References; Standard and Laws; Website; 6 FM Service Quality and Requirements; Abstract; 6.1 Requirements for Service Providers; 6.2 Quality Policies; 6.3 Risk Management; 6.4 Information and Training; References; Standard and Laws; Websites; 7 Analytical Framework for ITTs; Abstract; 7.1 "Ex Ante" and "Ex Post" Activities in the Preparation of ITTs; 7.2 Reading Keys for ITTs
  • Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Intro; Contents; Introduction; 1 Tendering Process and Facility Management Agreements: The Role of Invitation to Tender; Abstract; 1.1 Facility Management: A Source of Competitive Advantage for Business Organizations; 1.2 FM Service Delivery Strategy; 1.3 FM Service Procurement and Tendering Process; 1.4 FM Tendering Documents; 1.5 Tender Assessment, Awarding Phase and FM Agreement Preparation; 1.6 The Role of ITT within the Procurement Process; References; Standard and Laws; 2 "Process Approach" to External FM Service Provision; Abstract; 2.1 Changing Scenarios in the Field of FM Services
  • 2.2 Requiring Services According to a "Process Approach"2.3 Sourcing Process; References; Standards and Laws; 3 FM Services and Organizational Structures; Abstract; 3.1 Required Services; 3.2 Command Centre; 3.3 Operative Structure; 3.4 Help Desk; References; Standards and Laws; 4 Management of FM-related Information; Abstract; 4.1 Management of Information and Quality of the FM Service; 4.2 Inventory; 4.3 Registry; 4.4 Information System; 4.5 Management of the Information Flow; 4.6 Document Management; 4.7 Responsibility and Ownership of Information; 4.8 Feedback Data and Information
  • 7.3 Framework for Supporting Tendering ActivitiesReference; 8 FM Services Procurement and Management: Scenarios of Innovation; Abstract; 8.1 Sustainable Procurement and ISO 20400 Standard; 8.2 Building Information Modeling (BIM) for FM; 8.3 Big Data and Internet of Things (IoT) for Advanced FM Information Management; References; Standards and Laws; Websites; Conclusions; Glossary
Dimensions
unknown
Extent
1 online resource (266 p.).
File format
one file format
Form of item
online
Isbn
9783030040086
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Quality assurance targets
unknown
Reformatting quality
unknown
Specific material designation
remote
System control number
  • on1080433021
  • (OCoLC)1080433021

Library Locations

Processing Feedback ...