Coverart for item
The Resource Managing facilities, Christine Jones and Valerie Jowett, (electronic book)

Managing facilities, Christine Jones and Valerie Jowett, (electronic book)

Label
Managing facilities
Title
Managing facilities
Statement of responsibility
Christine Jones and Valerie Jowett
Creator
Contributor
Subject
Language
eng
Summary
Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples, Jowett and Jones show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is: the only UK book to reflect modern facilities management practices in hospitality full of practical examples a reference source and introduction in one format Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management. Val Jowett MSc FHCIMA is Principal Lecturer at Leeds Metropolitan University and has taught Accommodation Management, and now Facilities Management, for over 25 years. In her earlier career she worked for British Transport hotels and then in Domestic Services Management in the N.H.S. She has taught in the USA and India and now manages a series of developmental initiatives which centre around NVQs, mentoring and careers development learning. Christine Jones BA MIMgt MHCIMA is the Head of School of Business and Professional Studies at Burton Upon Trent College. She has a wide range of occupational and research experience in the hospitality industry and has held teaching posts in a number of Further and Higher Educational establishments. The only UK book to reflect modern facilities management practices in hospitality Practical examples throughout Reference source & introduction in one format
Member of
Cataloging source
OPELS
http://bibfra.me/vocab/lite/collectionName
Caterer & hotelkeeper
http://library.link/vocab/creatorName
Jones, Christine
Dewey number
647.94/068
Illustrations
illustrations
Index
index present
LC call number
TX911.3.M27
LC item number
J64 1998
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Jowett, Valerie.
Series statement
Hospitality managers' pocket books
http://library.link/vocab/subjectName
  • Hotel management
  • Facility management
  • Hospitality industry
Label
Managing facilities, Christine Jones and Valerie Jowett, (electronic book)
Instantiates
Publication
Note
"Published in association with Caterer & hotelkeeper"--Cover
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
The concept and scope of facilities management; The strategic planning role; The physical assets; The provision and specification of facilities services; Designing the facilities services operation delivery system; Investing in staff; Monitoring and controlling service provision; Gaining competitive advantage; Index
Control code
SCIDI474930997
Dimensions
unknown
Extent
1 online resource (266 p.)
Form of item
online
Isbn
9780750631358
Other physical details
ill.
Specific material designation
remote
Label
Managing facilities, Christine Jones and Valerie Jowett, (electronic book)
Publication
Note
"Published in association with Caterer & hotelkeeper"--Cover
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
The concept and scope of facilities management; The strategic planning role; The physical assets; The provision and specification of facilities services; Designing the facilities services operation delivery system; Investing in staff; Monitoring and controlling service provision; Gaining competitive advantage; Index
Control code
SCIDI474930997
Dimensions
unknown
Extent
1 online resource (266 p.)
Form of item
online
Isbn
9780750631358
Other physical details
ill.
Specific material designation
remote

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