Coverart for item
The Resource Mass customization : the new frontier in business competition, B. Joseph Pine II ; foreword by Stan Davis

Mass customization : the new frontier in business competition, B. Joseph Pine II ; foreword by Stan Davis

Label
Mass customization : the new frontier in business competition
Title
Mass customization
Title remainder
the new frontier in business competition
Statement of responsibility
B. Joseph Pine II ; foreword by Stan Davis
Creator
Subject
Language
eng
Summary
"The mass production of standardized goods was the source of America's economic strength for generations. But in today's turbulent business environment mass production no longer works; in fact, it has become a major cause of the nation's declining competitiveness. As Joseph Pine makes clear, the most innovative companies are rapidly embracing a new paradigm of management - mass customization - that allows them the freedom to create greater variety and individuality in their products and services at desirable prices." "New ways of managing, together with new technology, enable savvy businesses to provide each customer with the attractive "tailor-made" benefits of the pre-industrial craft system at the low costs of modern mass production. Companies that have discovered and successfully implemented mass customization are swiftly outpacing their competitors in gaining new customers and achieving higher margins. Among the firms that are leading their industries to this new frontier are McGraw-Hill, which can deliver custom-made classroom textbooks in quantities under 100 copies; Motorola, which can manufacture any one of 29 million variations of pagers within twenty minutes after receipt of order; and TWA Getaway Vacations, which offers custom-designed tours at the same price that others charge for standardized group tour packages." "Pine explains mass customization in its historical context. He reviews the history of production in America, demonstrates why mass production cannot work in industries experiencing upheaval, and outlines how new forms of competition have led to greater variety and customization. Based upon academic and field research, his work is a thoughtful analysis and commentary on when and how managers in both service and manufacturing industries can make the crucial transition to mass customization. He details the strategies, methods, and organizational transformations required to develop, produce, market, and deliver individually customized goods and services, and he shows managers how to analyze their own industries to determine if they should shift to mass customization." "The term "mass customization" was coined by Stan Davis in his 1987 book, Future Perfect. Joseph Pine has documented its place in the continuum of industrial development and mapped out the management implications for firms that decide to adopt it."--BOOK JACKET
Cataloging source
BDS
http://library.link/vocab/creatorName
Pine, B. Joseph
Index
no index present
Literary form
non fiction
http://library.link/vocab/subjectName
  • Product management
  • Multiproduct firms
  • Flexible manufacturing systems
Label
Mass customization : the new frontier in business competition, B. Joseph Pine II ; foreword by Stan Davis
Instantiates
Publication
Note
Originally published: U.S.: HBS, 1993
Bibliography note
Includes bibliographical references (p. 301-322)
Contents
  • Foreword/
  • Stan Davis
  • Preface
  • Acknowledgments
  • Pt. I.
  • Shift from Mass Production to Mass Customization
  • 1.
  • Once Upon a Time.
  • p. 3
  • 2.
  • System of Mass Production.
  • p. 9
  • 3.
  • Emerging System of Mass Customization.
  • p. 33
  • 4.
  • Determining the Shift to Mass Customization.
  • p. 53
  • 5.
  • Old Competition: How Mass Production Companies Faltered.
  • p. 77
  • 6.
  • New Competition: How Mass Customization Companies Succeeded.
  • p. 101
  • Pt. II.
  • Exploring the New Frontier in Business Competition
  • 7.
  • Developing a Strategy for Mass Customization.
  • p. 131
  • 8.
  • Mass-Customizing Products and Services.
  • p. 171
  • 9.
  • Transforming the Organization for Mass Customization.
  • p. 213
  • 10.
  • Exploring the New Frontier.
  • p. 241
  • Appendix Research on Market Turbulence.
  • p. 265
  • Notes.
  • p. 311
  • Index.
  • p. 323
Control code
b50018645446
Dimensions
24 cm.
Extent
xxi, 333 p
Isbn
9780875849461
Label
Mass customization : the new frontier in business competition, B. Joseph Pine II ; foreword by Stan Davis
Publication
Note
Originally published: U.S.: HBS, 1993
Bibliography note
Includes bibliographical references (p. 301-322)
Contents
  • Foreword/
  • Stan Davis
  • Preface
  • Acknowledgments
  • Pt. I.
  • Shift from Mass Production to Mass Customization
  • 1.
  • Once Upon a Time.
  • p. 3
  • 2.
  • System of Mass Production.
  • p. 9
  • 3.
  • Emerging System of Mass Customization.
  • p. 33
  • 4.
  • Determining the Shift to Mass Customization.
  • p. 53
  • 5.
  • Old Competition: How Mass Production Companies Faltered.
  • p. 77
  • 6.
  • New Competition: How Mass Customization Companies Succeeded.
  • p. 101
  • Pt. II.
  • Exploring the New Frontier in Business Competition
  • 7.
  • Developing a Strategy for Mass Customization.
  • p. 131
  • 8.
  • Mass-Customizing Products and Services.
  • p. 171
  • 9.
  • Transforming the Organization for Mass Customization.
  • p. 213
  • 10.
  • Exploring the New Frontier.
  • p. 241
  • Appendix Research on Market Turbulence.
  • p. 265
  • Notes.
  • p. 311
  • Index.
  • p. 323
Control code
b50018645446
Dimensions
24 cm.
Extent
xxi, 333 p
Isbn
9780875849461

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      53.403069 -2.963723
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