The Resource Measuring the user experience : collecting, analyzing, and presenting usability metrics, William Albert, Thomas Tullis, (electronic book)
Measuring the user experience : collecting, analyzing, and presenting usability metrics, William Albert, Thomas Tullis, (electronic book)
Resource Information
The item Measuring the user experience : collecting, analyzing, and presenting usability metrics, William Albert, Thomas Tullis, (electronic book) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Liverpool.This item is available to borrow from 1 library branch.
Resource Information
The item Measuring the user experience : collecting, analyzing, and presenting usability metrics, William Albert, Thomas Tullis, (electronic book) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Liverpool.
This item is available to borrow from 1 library branch.
- Summary
- Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data. Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system. Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed. Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience
- Language
- eng
- Extent
- 1 online resource (xvii, 301 p.)
- Note
- Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008
- Contents
-
- Background
- Planning
- Performance metrics
- Issues based metrics
- Self-reported metrics
- Behavioral and physiological metrics
- Combined and comparative metrics
- Special topics
- Case studies
- Ten keys to success
- Isbn
- 9780124157927
- Label
- Measuring the user experience : collecting, analyzing, and presenting usability metrics
- Title
- Measuring the user experience
- Title remainder
- collecting, analyzing, and presenting usability metrics
- Statement of responsibility
- William Albert, Thomas Tullis
- Language
- eng
- Summary
- Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data. Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system. Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed. Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience
- Cataloging source
- N$T
- http://library.link/vocab/creatorName
- Tullis, Tom
- Dewey number
- 005.4/37
- Index
- index present
- LC call number
- QA76.9.U83 T95 2013
- Literary form
- non fiction
- Nature of contents
-
- dictionaries
- bibliography
- http://library.link/vocab/relatedWorkOrContributorName
- Albert, Bill
- http://library.link/vocab/subjectName
-
- User interfaces (Computer systems)
- User interfaces (Computer systems)
- Measurement
- Technology assessment
- Label
- Measuring the user experience : collecting, analyzing, and presenting usability metrics, William Albert, Thomas Tullis, (electronic book)
- Note
- Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008
- Antecedent source
- unknown
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success
- Control code
- SCIDI846492855
- Dimensions
- unknown
- Extent
- 1 online resource (xvii, 301 p.)
- File format
- unknown
- Form of item
- online
- Isbn
- 9780124157927
- Level of compression
- unknown
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Quality assurance targets
- not applicable
- Reformatting quality
- unknown
- Sound
- unknown sound
- Specific material designation
- remote
- Label
- Measuring the user experience : collecting, analyzing, and presenting usability metrics, William Albert, Thomas Tullis, (electronic book)
- Note
- Revised edition of: Measuring the user experience / Tom Tullis, Bill Albert. 2008
- Antecedent source
- unknown
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- Background -- Planning -- Performance metrics -- Issues based metrics -- Self-reported metrics -- Behavioral and physiological metrics -- Combined and comparative metrics -- Special topics -- Case studies -- Ten keys to success
- Control code
- SCIDI846492855
- Dimensions
- unknown
- Extent
- 1 online resource (xvii, 301 p.)
- File format
- unknown
- Form of item
- online
- Isbn
- 9780124157927
- Level of compression
- unknown
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Quality assurance targets
- not applicable
- Reformatting quality
- unknown
- Sound
- unknown sound
- Specific material designation
- remote
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.liverpool.ac.uk/portal/Measuring-the-user-experience--collecting/GMPCjQKv82Q/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.liverpool.ac.uk/portal/Measuring-the-user-experience--collecting/GMPCjQKv82Q/">Measuring the user experience : collecting, analyzing, and presenting usability metrics, William Albert, Thomas Tullis, (electronic book)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.liverpool.ac.uk/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.liverpool.ac.uk/">University of Liverpool</a></span></span></span></span></div>
