Coverart for item
The Resource Modeling service systems, Ralph D. Badinelli

Modeling service systems, Ralph D. Badinelli

Label
Modeling service systems
Title
Modeling service systems
Statement of responsibility
Ralph D. Badinelli
Creator
Author
Subject
Language
eng
Summary
This book invites the reader on a journey of discovery of service systems. From a Service-Dominant-Logic perspective, such systems are the building blocks of all economic activity, and innovation of new service systems holds the promise of a new industrial revolution. Users navigating websites, customers interacting with intelligent mobile retail applications, patients interpreting advice from health-care professionals and other sources, students interacting with teachers and learning materials, city dwellers invoking smart service applications for transportation routing, and the unlimited variations of smart service systems that will be enabled by the Internet of Things and other technologies provide ample evidence of the need for service innovation. Fundamentally human centered and cocreative, these services must engage actors in personalized journeys directed by their decisions. Hence, understanding the performance of service systems and designing better service systems require an understanding of how actors or their agents make decisions and how service systems should enable and respond to these decisions. Service science is the study of such systems and decisions. This book presents an overview of the foundational constructs of service science and models of cocreative systems, with the aim of enabling the reader to be a service innovator. Consequently, the book's title expresses the purpose of the book in terms of initiating the reader in the action of modeling as opposed serving as a presentation of models for observation. Some readers may possess in-depth knowledge of some aspects of service systems that this text only surveys. That's fine. The value proposition of this book is the opportunity to fill each reader's knowledge gaps and offer a comprehensive, coherent, and introductory overview of service system modeling
Member of
Cataloging source
MiAaPQ
http://library.link/vocab/creatorName
Badinelli, Ralph D
Dewey number
670.285
Index
index present
LC call number
TS155.63
LC item number
.B2235 2016
Literary form
non fiction
Nature of contents
  • dictionaries
  • abstracts summaries
  • bibliography
Series statement
Service systems and innovations in business and society collection,
http://library.link/vocab/subjectName
  • Computer integrated manufacturing systems
  • Decision support systems
  • Service industries
  • Industrial management
  • Information modeling
Target audience
specialized
Label
Modeling service systems, Ralph D. Badinelli
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 151-156) and index
Carrier category
online resource
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Preliminary concepts of service -- 3. Modeling cocreative systems -- 4. Service ecosystems -- 5. Modeling languages for service systems -- 6. Decision making -- 7. Decision analysis -- References -- Index
Control code
EBC4388931
Dimensions
unknown
Edition
First edition.
Extent
1 online resource (xi, 162 pages)
Form of item
online
Governing access note
Access restricted to authorized users and institutions
Isbn
9781631570247
Media category
computer
Media MARC source
rdamedia
Reproduction note
Electronic resource.
Sound
unknown sound
Specific material designation
remote
System control number
  • (MiAaPQ)EBC4388931
  • (Au-PeEL)EBL4388931
  • (CaPaEBR)ebr11152346
  • (OCoLC)939262319
Label
Modeling service systems, Ralph D. Badinelli
Publication
Bibliography note
Includes bibliographical references (pages 151-156) and index
Carrier category
online resource
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type MARC source
rdacontent
Contents
1. Introduction -- 2. Preliminary concepts of service -- 3. Modeling cocreative systems -- 4. Service ecosystems -- 5. Modeling languages for service systems -- 6. Decision making -- 7. Decision analysis -- References -- Index
Control code
EBC4388931
Dimensions
unknown
Edition
First edition.
Extent
1 online resource (xi, 162 pages)
Form of item
online
Governing access note
Access restricted to authorized users and institutions
Isbn
9781631570247
Media category
computer
Media MARC source
rdamedia
Reproduction note
Electronic resource.
Sound
unknown sound
Specific material designation
remote
System control number
  • (MiAaPQ)EBC4388931
  • (Au-PeEL)EBL4388931
  • (CaPaEBR)ebr11152346
  • (OCoLC)939262319

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