Coverart for item
The Resource Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty, Hüseyin Güngör, (electronic book)

Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty, Hüseyin Güngör, (electronic book)

Label
Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty
Title
Observing and registering emotional satisfaction of customer contacts
Title remainder
for customer satisfaction & loyalty
Statement of responsibility
Hüseyin Güngör
Creator
Subject
Language
eng
Member of
Cataloging source
CaPaEBR
http://library.link/vocab/creatorName
Güngör, Hüseyin
Illustrations
illustrations
Index
no index present
LC call number
HE8788
LC item number
.G86 2007eb
Literary form
non fiction
Nature of contents
  • standards specifications
  • bibliography
http://library.link/vocab/subjectName
  • Call centers
  • Customer relations
Label
Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty, Hüseyin Güngör, (electronic book)
Instantiates
Publication
Bibliography note
Includes bibliographical references
Color
multicolored
Contents
pt. 1. Conceptual model, literature review and research questions -- pt. 2. ESCC surveys & results
Control code
ebr10302776
Dimensions
unknown
Extent
xiii, 176 p.
Form of item
electronic
Isbn
9789056294663
Original version note
Original electronic resource
Other physical details
ill.
Reproduction note
Electronic resource.
Specific material designation
remote
Label
Observing and registering emotional satisfaction of customer contacts : for customer satisfaction & loyalty, Hüseyin Güngör, (electronic book)
Publication
Bibliography note
Includes bibliographical references
Color
multicolored
Contents
pt. 1. Conceptual model, literature review and research questions -- pt. 2. ESCC surveys & results
Control code
ebr10302776
Dimensions
unknown
Extent
xiii, 176 p.
Form of item
electronic
Isbn
9789056294663
Original version note
Original electronic resource
Other physical details
ill.
Reproduction note
Electronic resource.
Specific material designation
remote

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