Coverart for item
The Resource Predictable surprises : the disasters you should have seen coming, and how to prevent them, Max H. Bazerman, Michael D. Watkins

Predictable surprises : the disasters you should have seen coming, and how to prevent them, Max H. Bazerman, Michael D. Watkins

Label
Predictable surprises : the disasters you should have seen coming, and how to prevent them
Title
Predictable surprises
Title remainder
the disasters you should have seen coming, and how to prevent them
Statement of responsibility
Max H. Bazerman, Michael D. Watkins
Creator
Contributor
Subject
Language
eng
Summary
"9/11 was preceded by a stream of warning signs in the years and months leading up to the disaster. Yet when the attacks occurred, leaders at every level were taken by surprise." "Predictable Surprises goes beyond simply assigning blame to explore why leaders so often miss or ignore impending disasters and what they can do to prevent them. Through detailed and riveting accounts of the events, missed signals, and ignored warnings leading up to 9/11, the fall of Enron, and other high-profile disasters, Bazerman and Watkins explain the cognitive, organizational, and political biases that make predictable surprises so common, and outline proactive steps leaders can take to overcome them."--BOOK JACKET
Cataloging source
StDuBDS
http://library.link/vocab/creatorName
Bazerman, Max H
Illustrations
  • illustrations
  • maps
Index
index present
LC call number
HV551.2
LC item number
.B39 2004
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1956-
http://library.link/vocab/relatedWorkOrContributorName
Watkins, Michael
Series statement
Leadership for the common good
http://library.link/vocab/subjectName
  • Disasters
  • Emergency management
Label
Predictable surprises : the disasters you should have seen coming, and how to prevent them, Max H. Bazerman, Michael D. Watkins
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • 1.
  • What is a predictable surprise? : a preview.
  • p. 1
  • 2.
  • September 11 : the costs of ignoring a predictable surprise.
  • p. 15
  • 3.
  • collapse of Enron and the failure of auditor independence.
  • p. 43
  • 4.
  • Cognitive roots : the role of human biases.
  • p. 71
  • 5.
  • Organizational roots : the role of institutional failures.
  • p. 95
  • 6.
  • Political roots : the role of special-interest groups.
  • p. 121
  • 7.
  • Recognition : identifying emerging threats earlier.
  • p. 157
  • 8.
  • Prioritization : focusing on the right problems.
  • p. 179
  • 9.
  • Mobilization : building support for preventative action.
  • p. 203
  • 10.
  • Future predictable surprises.
  • p. 225
  • App. A.
  • General accounting office reports warning of aviation security weaknesses, 1994-2001.
  • p. 259
  • App. B.
  • Ten elements of an effective crisis-response plan.
  • p. 263
Control code
72012971805
Dimensions
24 cm.
Extent
xiv, 317 p.
Isbn
9781591391784
Lccn
2004017441
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
ill., map
Label
Predictable surprises : the disasters you should have seen coming, and how to prevent them, Max H. Bazerman, Michael D. Watkins
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • 1.
  • What is a predictable surprise? : a preview.
  • p. 1
  • 2.
  • September 11 : the costs of ignoring a predictable surprise.
  • p. 15
  • 3.
  • collapse of Enron and the failure of auditor independence.
  • p. 43
  • 4.
  • Cognitive roots : the role of human biases.
  • p. 71
  • 5.
  • Organizational roots : the role of institutional failures.
  • p. 95
  • 6.
  • Political roots : the role of special-interest groups.
  • p. 121
  • 7.
  • Recognition : identifying emerging threats earlier.
  • p. 157
  • 8.
  • Prioritization : focusing on the right problems.
  • p. 179
  • 9.
  • Mobilization : building support for preventative action.
  • p. 203
  • 10.
  • Future predictable surprises.
  • p. 225
  • App. A.
  • General accounting office reports warning of aviation security weaknesses, 1994-2001.
  • p. 259
  • App. B.
  • Ten elements of an effective crisis-response plan.
  • p. 263
Control code
72012971805
Dimensions
24 cm.
Extent
xiv, 317 p.
Isbn
9781591391784
Lccn
2004017441
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
ill., map

Library Locations

    • Sydney Jones LibraryBorrow it
      Chatham Street, Liverpool, L7 7BD, GB
      53.403069 -2.963723
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