Coverart for item
The Resource Project quality management : critical success factors for buildings, Sui Pheng Low, Joy Ong, (electronic book)

Project quality management : critical success factors for buildings, Sui Pheng Low, Joy Ong, (electronic book)

Label
Project quality management : critical success factors for buildings
Title
Project quality management
Title remainder
critical success factors for buildings
Statement of responsibility
Sui Pheng Low, Joy Ong
Creator
Contributor
Author
Subject
Language
eng
Summary
The book presents the development of the Construction Quality Assessment System (CONQUAS), Singapores de facto quality performance measurement system, explains the application of the Quality Management System (QMS) to manage CONQUAS and identifies 33 critical success factors (CSFs) for achieving high CONQUAS scores. Through CONQUAS, the reader benefits from understanding how the Singapore government developed and implemented the first objective system for measuring what many building professionals have perceived to be elusive quality standards in the construction industry. The book presents both the theoretical concepts as well as the practical aspects to achieving strategic Project Quality Management that is anchored on the CSFs to building best practices. To realistically reflect the practical aspects and challenging issues faced by stakeholders in the construction industry, questionnaire surveys were conducted with building professionals to distinguish the importance level and extent of adoption of the 33 CSFs (identified from a comprehensive review of the extant literature) in influencing and affecting the achievement of high CONQUAS scores. These were further anchored by in-depth interviews with quality experts in the Singapore construction industry to provide a better understanding of issues relating to strategic Project Quality Management. Collectively, the empirical findings collated from the building professionals suggest that while the CSFs identified are known tenets of quality, these were still not being followed in their totality. A further case study was conducted through a formal set of in-depth interviews with the quality assurance team of a construction company who has direct involvement before, during and after their tremendous improvements in the CONQUAS scores attained. The strength of this book therefore represents a true account and reflections of real-life practices and experiences in the construction industry for contractors, quality managers and policy-makers to learn from. Although the context of this book relates to the Singapore experience, the lessons and recommendations are equally relevant and applicable to the global construction industry in both the developing and developed countries whose stakeholders (in both the public and private sectors) wish to understand how CONQUAS works, and how the CSFs identified can likewise be implemented for strategic Project Quality Management to building best practices.The book is therefore of interests to researchers, academia and practitioners in the construction industry as well as in other sectors of the economy (in Singapore and other countries) where learning points may be used for enhancing project quality management for buildings
Member of
Cataloging source
GW5XE
http://library.link/vocab/creatorName
Low, Sui Pheng
Dewey number
624.0684
Illustrations
illustrations
Index
no index present
LC call number
TH438.2
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Ong, Joy
http://library.link/vocab/subjectName
  • Building
  • Construction projects
Label
Project quality management : critical success factors for buildings, Sui Pheng Low, Joy Ong, (electronic book)
Instantiates
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references
Color
multicolored
Control code
SPR879480883
Dimensions
unknown
Extent
1 online resource (xiii, 186 pages)
File format
unknown
Form of item
online
Isbn
9789812870735
Level of compression
unknown
Other control number
10.1007/978-981-287-074-2
Other physical details
illustrations (some color)
Quality assurance targets
not applicable
Reformatting quality
unknown
Reproduction note
Electronic resource.
Sound
unknown sound
Specific material designation
remote
Label
Project quality management : critical success factors for buildings, Sui Pheng Low, Joy Ong, (electronic book)
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references
Color
multicolored
Control code
SPR879480883
Dimensions
unknown
Extent
1 online resource (xiii, 186 pages)
File format
unknown
Form of item
online
Isbn
9789812870735
Level of compression
unknown
Other control number
10.1007/978-981-287-074-2
Other physical details
illustrations (some color)
Quality assurance targets
not applicable
Reformatting quality
unknown
Reproduction note
Electronic resource.
Sound
unknown sound
Specific material designation
remote

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