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The Resource Rebuilding trust in healthcare, edited by Jamie Harrison, Rob Innes and Tim van Zwanenberg ; foreword by Julia Neuberger

Rebuilding trust in healthcare, edited by Jamie Harrison, Rob Innes and Tim van Zwanenberg ; foreword by Julia Neuberger

Label
Rebuilding trust in healthcare
Title
Rebuilding trust in healthcare
Statement of responsibility
edited by Jamie Harrison, Rob Innes and Tim van Zwanenberg ; foreword by Julia Neuberger
Contributor
Subject
Language
eng
Summary
"This timely book examines recent case studies involving every aspect of healthcare provision, including the Shipman and Alder Hey cases. It shows how positive lessons can be learnt from these experiences to improve health and healthcare. The contributors offer practical advice, based on their extensive and broad experience, on how to regain trust between patient and practitioner following these difficulties. They demonstrate how doctors and other healthcare professionals can introduce ways to reduce error and mistrust, and describe how to work better with the press, the public, and patients." "It is essential reading for all healthcare professionals, policy makers, shapers and commentators, and those representing patient groups."--BOOK JACKET
Cataloging source
BDS
Index
no index present
Literary form
non fiction
http://library.link/vocab/relatedWorkOrContributorName
  • Harrison, Jamie
  • Innes, Rob
  • Van Zwanenberg, T. D
http://library.link/vocab/subjectName
  • Public health
  • Trust
  • Health services administration
Label
Rebuilding trust in healthcare, edited by Jamie Harrison, Rob Innes and Tim van Zwanenberg ; foreword by Julia Neuberger
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Foreword
  • Preface
  • List of contributors
  • Acknowledgements
  • 1.
  • patient's perspective/
  • Ruth Etchells
  • p. 5
  • 2.
  • Trust and mistrust/
  • Rob Innes
  • p. 15
  • 3.
  • Shipman case: the individual/
  • Richard Baker
  • p. 25
  • 4.
  • Bristol case: the professional team/
  • George Taylor
  • p. 37
  • 5.
  • Alder Hey case: the institution/
  • Rob Innes
  • p. 47
  • 6.
  • system responds/
  • Tim van Zwaneberg
  • p. 57
  • 7.
  • Listening to literature/
  • Ruth Etchells
  • p. 73
  • 8.
  • role of the press/
  • Louella Houldcroft
  • p. 87
  • 9.
  • Teaching tomorrow's doctors/
  • John Spencer
  • p. 93
  • 10.
  • profession's reputation/
  • John Newton
  • p. 111
  • 11.
  • Learning from error/
  • Jenny Firth-Cozens
  • p. 121
  • 12.
  • Sharing information with patients/
  • Di Jelley/
  • Caron Walker
  • p. 131
  • 13.
  • Peoples and places/
  • Liz Haggard
  • p. 143
  • 14.
  • Learning from business/
  • Robin McKenzie
  • p. 153
  • 15.
  • Macfarlane on trust and Trusts/
  • Rob Innes
  • p. 169
  • 16.
  • Rebuilding trust/
  • Jamie Harrison
  • Rob Innes
  • p. 173
  • 17.
  • Conclusion/
  • Jamie Harrison
  • p. 187
  • Index.
  • p. 191
Control code
b41857759389
Dimensions
25 cm.
Extent
ix, 198 p.
Isbn
9781857759389
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Label
Rebuilding trust in healthcare, edited by Jamie Harrison, Rob Innes and Tim van Zwanenberg ; foreword by Julia Neuberger
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Foreword
  • Preface
  • List of contributors
  • Acknowledgements
  • 1.
  • patient's perspective/
  • Ruth Etchells
  • p. 5
  • 2.
  • Trust and mistrust/
  • Rob Innes
  • p. 15
  • 3.
  • Shipman case: the individual/
  • Richard Baker
  • p. 25
  • 4.
  • Bristol case: the professional team/
  • George Taylor
  • p. 37
  • 5.
  • Alder Hey case: the institution/
  • Rob Innes
  • p. 47
  • 6.
  • system responds/
  • Tim van Zwaneberg
  • p. 57
  • 7.
  • Listening to literature/
  • Ruth Etchells
  • p. 73
  • 8.
  • role of the press/
  • Louella Houldcroft
  • p. 87
  • 9.
  • Teaching tomorrow's doctors/
  • John Spencer
  • p. 93
  • 10.
  • profession's reputation/
  • John Newton
  • p. 111
  • 11.
  • Learning from error/
  • Jenny Firth-Cozens
  • p. 121
  • 12.
  • Sharing information with patients/
  • Di Jelley/
  • Caron Walker
  • p. 131
  • 13.
  • Peoples and places/
  • Liz Haggard
  • p. 143
  • 14.
  • Learning from business/
  • Robin McKenzie
  • p. 153
  • 15.
  • Macfarlane on trust and Trusts/
  • Rob Innes
  • p. 169
  • 16.
  • Rebuilding trust/
  • Jamie Harrison
  • Rob Innes
  • p. 173
  • 17.
  • Conclusion/
  • Jamie Harrison
  • p. 187
  • Index.
  • p. 191
Control code
b41857759389
Dimensions
25 cm.
Extent
ix, 198 p.
Isbn
9781857759389
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n

Library Locations

    • Harold Cohen LibraryBorrow it
      Ashton Street, Liverpool, L69 3DA, GB
      53.418074 -2.967913
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