Coverart for item
The Resource Spanish and English in U.S. service encounters, Laura Callahan, (electronic book)

Spanish and English in U.S. service encounters, Laura Callahan, (electronic book)

Label
Spanish and English in U.S. service encounters
Title
Spanish and English in U.S. service encounters
Statement of responsibility
Laura Callahan
Creator
Subject
Language
eng
Summary
Service encounters involve communication between strangers. Communication between strangers who come from different groups can foster the formation of stereotypes. Using service encounters as a vehicle, Callahan examines Spanish as social capital in the United States, focusing on who may use this language and under what circumstances
Member of
Cataloging source
UK-WkNB
http://library.link/vocab/creatorName
Callahan, Laura
Index
index present
Literary form
non fiction
http://library.link/vocab/subjectName
  • Hispanic Americans
  • Linguistic minorities
  • Language in the workplace
  • Code switching (Linguistics)
  • Language awareness
Label
Spanish and English in U.S. service encounters, Laura Callahan, (electronic book)
Instantiates
Publication
Note
Originally published in: 2009
Antecedent source
file reproduced from original
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Introduction -- Acknowledgements -- Reciprocal and Non-Reciprocal Language Use -- Workers Report on their Language Use -- Observing Workers' Language Use -- Codeswitching in Service Encounters -- A Comparison of Service Encounters in Person and over the Telephone -- Conclusions and Implications
Extent
304 p.
File format
one file format
Form of item
electronic
Isbn
9780230619104
Level of compression
unknown
Quality assurance targets
unknown
Reformatting quality
unknown
Specific material designation
remote
Type of computer file
Adobe Ebook Reader: Adobe PDF.
Label
Spanish and English in U.S. service encounters, Laura Callahan, (electronic book)
Publication
Note
Originally published in: 2009
Antecedent source
file reproduced from original
Bibliography note
Includes bibliographical references and index
Color
multicolored
Contents
Introduction -- Acknowledgements -- Reciprocal and Non-Reciprocal Language Use -- Workers Report on their Language Use -- Observing Workers' Language Use -- Codeswitching in Service Encounters -- A Comparison of Service Encounters in Person and over the Telephone -- Conclusions and Implications
Extent
304 p.
File format
one file format
Form of item
electronic
Isbn
9780230619104
Level of compression
unknown
Quality assurance targets
unknown
Reformatting quality
unknown
Specific material designation
remote
Type of computer file
Adobe Ebook Reader: Adobe PDF.

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