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The Resource Transforming a human resource function through shared services and joint-venture outsourcing : the BAE Systems-Xchanging enterprise partnership 2001-2012, Leslie Willcocks, David Feeny, Mary C. Lacity

Transforming a human resource function through shared services and joint-venture outsourcing : the BAE Systems-Xchanging enterprise partnership 2001-2012, Leslie Willcocks, David Feeny, Mary C. Lacity

Label
Transforming a human resource function through shared services and joint-venture outsourcing : the BAE Systems-Xchanging enterprise partnership 2001-2012
Title
Transforming a human resource function through shared services and joint-venture outsourcing
Title remainder
the BAE Systems-Xchanging enterprise partnership 2001-2012
Statement of responsibility
Leslie Willcocks, David Feeny, Mary C. Lacity
Creator
Contributor
Author
Subject
Genre
Language
eng
Summary
The call for new types of collaboration in outsourcing saw the development of the enterprise partnership model by Xchanging in 2001. The case looks at the history of one such partnership with BAE Systems. History shows why the model was attractive to BAE Systems against several other models. In Part 1 of the case, we look at and ask students to assess the in-house, fee-for-service outsourcing and management consultancy options for transforming HR through shared services. In Part 2, the case details the distinctive features of a joint-venture model that was eventually adopted and of the supplier competencies needed. We follow the relationship through the phases of preparation, realignment, streamlining, and continuous improvement, initially up to 2003. Students are asked to assess the model, progress, and what the future holds. In the third part of the case, we follow subsequent developments, including the change in the nature of outsourcing with BAE Systems from March 2007, the launch of Xchanging on the stock market in April 2007, its continued expansion, and its troubled history from 2010 to 2012. The case gives insight into the conduct of a distinctly different form of outsourcing, into how the client and the supplier deal with outsourcing over a number of years, and how a supplier navigates through a highly dynamic 21st century global environment while trying to expand its market services and revenue growth
Member of
Cataloging source
CaToSAGE
http://library.link/vocab/creatorName
Willcocks, Leslie
Dewey number
658.4058
Illustrations
illustrations
Index
no index present
LC call number
HD2365
LC item number
.W55 2013
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Feeny, David
  • Lacity, Mary C.
Series statement
SAGE Knowledge. Cases
http://library.link/vocab/subjectName
  • Contracting out
  • Business consultants
  • Personnel management
  • Business planning
  • BAE SYSTEMS (Firm)
  • Xchanging
Target audience
specialized
Label
Transforming a human resource function through shared services and joint-venture outsourcing : the BAE Systems-Xchanging enterprise partnership 2001-2012, Leslie Willcocks, David Feeny, Mary C. Lacity
Instantiates
Publication
Note
  • Originally Published InWillcocks, L., Feeny, D., & Lacity, M. (2013). Transforming a human resource function through shared services and joint-venture outsourcing: The BAE Systems--Xchanging enterprise partnership 2001-2012. Journal of Information Technology Teaching Cases, 3, 29-42
  • 2Teacher Notes for Sage Business Cases are available for academic staff. Contact the Liaison Librarian for Business and Management for details3
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
SAGE000005792
Extent
1 online resource
Form of item
online
Isbn
9781526475909
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations.
Specific material designation
remote
Label
Transforming a human resource function through shared services and joint-venture outsourcing : the BAE Systems-Xchanging enterprise partnership 2001-2012, Leslie Willcocks, David Feeny, Mary C. Lacity
Publication
Note
  • Originally Published InWillcocks, L., Feeny, D., & Lacity, M. (2013). Transforming a human resource function through shared services and joint-venture outsourcing: The BAE Systems--Xchanging enterprise partnership 2001-2012. Journal of Information Technology Teaching Cases, 3, 29-42
  • 2Teacher Notes for Sage Business Cases are available for academic staff. Contact the Liaison Librarian for Business and Management for details3
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
SAGE000005792
Extent
1 online resource
Form of item
online
Isbn
9781526475909
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations.
Specific material designation
remote

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