The Resource Change or die : the business process improvement manual, Maxine Attong and Terrence Metz
Change or die : the business process improvement manual, Maxine Attong and Terrence Metz
Resource Information
The item Change or die : the business process improvement manual, Maxine Attong and Terrence Metz represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Sydney Jones Library, University of Liverpool.This item is available to borrow from 1 library branch.
Resource Information
The item Change or die : the business process improvement manual, Maxine Attong and Terrence Metz represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Sydney Jones Library, University of Liverpool.
This item is available to borrow from 1 library branch.
- Summary
- "This book employs the authors' ENGAGE methodology, which was developed from empirical research and bolstered by the results of actual client experience from hundreds of hours of facilitated workshop and multiple Business Process Improvement (BPI) activities to transition strategy to operations"--Provided by publisher
- Language
- eng
- Extent
- 1 online resource (xxxii, 346 pages)
- Contents
-
- 1. Case Study: URHere Co.
- 2. Vision and Goals
- 3. Change Management
- 4. Stakeholder Analysis
- 5. Core Process
- 6. Business Process Improvement
- 7. Facilitation and Business Process Improvement Methodology
- 8. The Case for Business Process Improvement
- 9. Tools for Business Process Improvement
- 10. Process Selection
- 11. Process Characteristics
- 12. Workflow Diagrams
- 13. Workflow Characteristics
- 14. Phase Gate One
- 15. Dreams of the Process
- 16. Process Measurements
- 17. Strengths and Weaknesses
- 18. Business Process Improvement Planning
- 19. Phase Gate Two
- 20. Assumptions and Rules
- 21. Improve the Process
- 22. Phase Gate Three
- 23. Implementation Plan
- 24. Phase Gate Four
- 25. Procedures
- 26. Audit
- 27. Phase Gate Five
- Appendix A. Structuring Your Workshop
- Appendix B. Workshop Tools
- Appendix C. Workshop Agendas
- Isbn
- 9781466575837
- Label
- Change or die : the business process improvement manual
- Title
- Change or die
- Title remainder
- the business process improvement manual
- Statement of responsibility
- Maxine Attong and Terrence Metz
- Language
- eng
- Summary
- "This book employs the authors' ENGAGE methodology, which was developed from empirical research and bolstered by the results of actual client experience from hundreds of hours of facilitated workshop and multiple Business Process Improvement (BPI) activities to transition strategy to operations"--Provided by publisher
- Cataloging source
- EBLCP
- http://library.link/vocab/creatorName
- Attong, Maxine
- Dewey number
-
- 658.4/063
- 658.4063
- Illustrations
- illustrations
- Index
- index present
- LC call number
- HD58.87
- LC item number
- .A88 2013eb
- Literary form
- non fiction
- Nature of contents
-
- dictionaries
- bibliography
- http://library.link/vocab/relatedWorkOrContributorName
- Metz, Terrence
- http://library.link/vocab/subjectName
-
- Reengineering (Management)
- Decision making
- Leadership
- BUSINESS & ECONOMICS
- Decision making
- Leadership
- Reengineering (Management)
- Label
- Change or die : the business process improvement manual, Maxine Attong and Terrence Metz
- Antecedent source
- unknown
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- 1. Case Study: URHere Co. -- 2. Vision and Goals -- 3. Change Management -- 4. Stakeholder Analysis -- 5. Core Process -- 6. Business Process Improvement -- 7. Facilitation and Business Process Improvement Methodology -- 8. The Case for Business Process Improvement -- 9. Tools for Business Process Improvement -- 10. Process Selection -- 11. Process Characteristics -- 12. Workflow Diagrams -- 13. Workflow Characteristics -- 14. Phase Gate One -- 15. Dreams of the Process -- 16. Process Measurements -- 17. Strengths and Weaknesses -- 18. Business Process Improvement Planning -- 19. Phase Gate Two -- 20. Assumptions and Rules -- 21. Improve the Process -- 22. Phase Gate Three -- 23. Implementation Plan -- 24. Phase Gate Four -- 25. Procedures -- 26. Audit -- 27. Phase Gate Five -- Appendix A. Structuring Your Workshop -- Appendix B. Workshop Tools -- Appendix C. Workshop Agendas
- Dimensions
- unknown
- Extent
- 1 online resource (xxxii, 346 pages)
- File format
- unknown
- Form of item
- online
- Isbn
- 9781466575837
- Lccn
- 2012014582
- Level of compression
- unknown
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- illustrations
- http://library.link/vocab/ext/overdrive/overdriveId
- cl0500000559
- Quality assurance targets
- not applicable
- Reformatting quality
- unknown
- Sound
- unknown sound
- Specific material designation
- remote
- System control number
-
- ocn796383482
- (OCoLC)796383482
- Label
- Change or die : the business process improvement manual, Maxine Attong and Terrence Metz
- Antecedent source
- unknown
- Bibliography note
- Includes bibliographical references and index
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- multicolored
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- 1. Case Study: URHere Co. -- 2. Vision and Goals -- 3. Change Management -- 4. Stakeholder Analysis -- 5. Core Process -- 6. Business Process Improvement -- 7. Facilitation and Business Process Improvement Methodology -- 8. The Case for Business Process Improvement -- 9. Tools for Business Process Improvement -- 10. Process Selection -- 11. Process Characteristics -- 12. Workflow Diagrams -- 13. Workflow Characteristics -- 14. Phase Gate One -- 15. Dreams of the Process -- 16. Process Measurements -- 17. Strengths and Weaknesses -- 18. Business Process Improvement Planning -- 19. Phase Gate Two -- 20. Assumptions and Rules -- 21. Improve the Process -- 22. Phase Gate Three -- 23. Implementation Plan -- 24. Phase Gate Four -- 25. Procedures -- 26. Audit -- 27. Phase Gate Five -- Appendix A. Structuring Your Workshop -- Appendix B. Workshop Tools -- Appendix C. Workshop Agendas
- Dimensions
- unknown
- Extent
- 1 online resource (xxxii, 346 pages)
- File format
- unknown
- Form of item
- online
- Isbn
- 9781466575837
- Lccn
- 2012014582
- Level of compression
- unknown
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- illustrations
- http://library.link/vocab/ext/overdrive/overdriveId
- cl0500000559
- Quality assurance targets
- not applicable
- Reformatting quality
- unknown
- Sound
- unknown sound
- Specific material designation
- remote
- System control number
-
- ocn796383482
- (OCoLC)796383482
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.liverpool.ac.uk/portal/Change-or-die--the-business-process-improvement/_zvFj8rjscs/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.liverpool.ac.uk/portal/Change-or-die--the-business-process-improvement/_zvFj8rjscs/">Change or die : the business process improvement manual, Maxine Attong and Terrence Metz</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.liverpool.ac.uk/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.liverpool.ac.uk/">Sydney Jones Library, University of Liverpool</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.liverpool.ac.uk/portal/Change-or-die--the-business-process-improvement/_zvFj8rjscs/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.liverpool.ac.uk/portal/Change-or-die--the-business-process-improvement/_zvFj8rjscs/">Change or die : the business process improvement manual, Maxine Attong and Terrence Metz</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.liverpool.ac.uk/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.liverpool.ac.uk/">Sydney Jones Library, University of Liverpool</a></span></span></span></span></div>
