Coverart for item
The Resource Change or die : the business process improvement manual, Maxine Attong and Terrence Metz

Change or die : the business process improvement manual, Maxine Attong and Terrence Metz

Label
Change or die : the business process improvement manual
Title
Change or die
Title remainder
the business process improvement manual
Statement of responsibility
Maxine Attong and Terrence Metz
Creator
Contributor
Subject
Genre
Language
eng
Summary
"This book employs the authors' ENGAGE methodology, which was developed from empirical research and bolstered by the results of actual client experience from hundreds of hours of facilitated workshop and multiple Business Process Improvement (BPI) activities to transition strategy to operations"--Provided by publisher
Cataloging source
EBLCP
http://library.link/vocab/creatorName
Attong, Maxine
Dewey number
  • 658.4/063
  • 658.4063
Illustrations
illustrations
Index
index present
LC call number
HD58.87
LC item number
.A88 2013eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Metz, Terrence
http://library.link/vocab/subjectName
  • Reengineering (Management)
  • Decision making
  • Leadership
  • BUSINESS & ECONOMICS
  • Decision making
  • Leadership
  • Reengineering (Management)
Label
Change or die : the business process improvement manual, Maxine Attong and Terrence Metz
Instantiates
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
1. Case Study: URHere Co. -- 2. Vision and Goals -- 3. Change Management -- 4. Stakeholder Analysis -- 5. Core Process -- 6. Business Process Improvement -- 7. Facilitation and Business Process Improvement Methodology -- 8. The Case for Business Process Improvement -- 9. Tools for Business Process Improvement -- 10. Process Selection -- 11. Process Characteristics -- 12. Workflow Diagrams -- 13. Workflow Characteristics -- 14. Phase Gate One -- 15. Dreams of the Process -- 16. Process Measurements -- 17. Strengths and Weaknesses -- 18. Business Process Improvement Planning -- 19. Phase Gate Two -- 20. Assumptions and Rules -- 21. Improve the Process -- 22. Phase Gate Three -- 23. Implementation Plan -- 24. Phase Gate Four -- 25. Procedures -- 26. Audit -- 27. Phase Gate Five -- Appendix A. Structuring Your Workshop -- Appendix B. Workshop Tools -- Appendix C. Workshop Agendas
Dimensions
unknown
Extent
1 online resource (xxxii, 346 pages)
File format
unknown
Form of item
online
Isbn
9781466575837
Lccn
2012014582
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
cl0500000559
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • ocn796383482
  • (OCoLC)796383482
Label
Change or die : the business process improvement manual, Maxine Attong and Terrence Metz
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
1. Case Study: URHere Co. -- 2. Vision and Goals -- 3. Change Management -- 4. Stakeholder Analysis -- 5. Core Process -- 6. Business Process Improvement -- 7. Facilitation and Business Process Improvement Methodology -- 8. The Case for Business Process Improvement -- 9. Tools for Business Process Improvement -- 10. Process Selection -- 11. Process Characteristics -- 12. Workflow Diagrams -- 13. Workflow Characteristics -- 14. Phase Gate One -- 15. Dreams of the Process -- 16. Process Measurements -- 17. Strengths and Weaknesses -- 18. Business Process Improvement Planning -- 19. Phase Gate Two -- 20. Assumptions and Rules -- 21. Improve the Process -- 22. Phase Gate Three -- 23. Implementation Plan -- 24. Phase Gate Four -- 25. Procedures -- 26. Audit -- 27. Phase Gate Five -- Appendix A. Structuring Your Workshop -- Appendix B. Workshop Tools -- Appendix C. Workshop Agendas
Dimensions
unknown
Extent
1 online resource (xxxii, 346 pages)
File format
unknown
Form of item
online
Isbn
9781466575837
Lccn
2012014582
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
cl0500000559
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
System control number
  • ocn796383482
  • (OCoLC)796383482

Library Locations