Coverart for item
The Resource Customer focused process innovation : linking strategic intent to everyday execution, David Hamme

Customer focused process innovation : linking strategic intent to everyday execution, David Hamme

Label
Customer focused process innovation : linking strategic intent to everyday execution
Title
Customer focused process innovation
Title remainder
linking strategic intent to everyday execution
Statement of responsibility
David Hamme
Title variation
Linking strategic intent to everyday execution
Creator
Author
Subject
Genre
Language
eng
Summary
Hamme reveals a method for connecting your company's value creation processes to customer-desired products, forging a link between strategic intentions and everyday business activities by making it a goal to systematize innovation in your company. You'll learn how to transform your organization into a Process Focused Enterprise where organizational silos, command-and-control management, guesswork, and information inadequacies cease to exist--and where intuitive, simplified, fact-based, customer-connected approaches are the rule. Topics include: assessing your current operational capabilities by visually depicting work streams and building conceptual blueprints from your core value chain to the end consumer; driving customer-focused improvements by building feedback loops from the front lines and by managing the customer's processes; implementing a system that embeds process management practices to ensure process delivers the greatest financial benefit. --
Assigning source
Edited summary from book
Cataloging source
UMI
http://library.link/vocab/creatorName
Hamme, David
Dewey number
658.4063
Illustrations
illustrations
Index
index present
Language note
English
LC call number
HD58.87
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/subjectName
  • Reengineering (Management)
  • Organizational effectiveness
  • Organizational change
  • Diffusion of innovations
  • Industrial management
  • Diffusion of innovations
  • Industrial management
  • Organizational change
  • Organizational effectiveness
  • Reengineering (Management)
  • Management
  • Business & Economics
  • Management Styles & Communication
Label
Customer focused process innovation : linking strategic intent to everyday execution, David Hamme
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Machine generated contents note: 1. The Challenge of Change -- 2. The Innovation Recipe: Surfing the Wave of Change -- 3. The Power of Process -- 4. Innovation via a Process-Based Approach -- 5. Process System: Only Build with an Accurate Blueprint -- 6. Process Governance: The Electrician Performs the Electrical Work -- 7. The Innovation Plan: A Methodical Approach Is Needed to Build a Skyscraper -- 8. Implementation of a Process-Based Approach -- 9. Executing a Process-Based Initiative -- 10.A Process-Focused Enterprise in Action -- 11. The Future of Process-Focused Enterprises
Dimensions
unknown
Extent
1 online resource (1 volume)
Form of item
online
Isbn
9780071834711
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
  • cl0500000566
  • 15aacfd4-7ffa-43f7-88e6-98a086aad421
Sound
unknown sound
Specific material designation
remote
System control number
  • ocn904597722
  • (OCoLC)904597722
Label
Customer focused process innovation : linking strategic intent to everyday execution, David Hamme
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Machine generated contents note: 1. The Challenge of Change -- 2. The Innovation Recipe: Surfing the Wave of Change -- 3. The Power of Process -- 4. Innovation via a Process-Based Approach -- 5. Process System: Only Build with an Accurate Blueprint -- 6. Process Governance: The Electrician Performs the Electrical Work -- 7. The Innovation Plan: A Methodical Approach Is Needed to Build a Skyscraper -- 8. Implementation of a Process-Based Approach -- 9. Executing a Process-Based Initiative -- 10.A Process-Focused Enterprise in Action -- 11. The Future of Process-Focused Enterprises
Dimensions
unknown
Extent
1 online resource (1 volume)
Form of item
online
Isbn
9780071834711
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
  • cl0500000566
  • 15aacfd4-7ffa-43f7-88e6-98a086aad421
Sound
unknown sound
Specific material designation
remote
System control number
  • ocn904597722
  • (OCoLC)904597722

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