The Resource Open Source customer relationship management solutions : potential for an impact of Open Source CRM solutions on small- and medium sized enterprises, Henrik Vogt, (electronic book)

Open Source customer relationship management solutions : potential for an impact of Open Source CRM solutions on small- and medium sized enterprises, Henrik Vogt, (electronic book)

Label
Open Source customer relationship management solutions : potential for an impact of Open Source CRM solutions on small- and medium sized enterprises
Title
Open Source customer relationship management solutions
Title remainder
potential for an impact of Open Source CRM solutions on small- and medium sized enterprises
Statement of responsibility
Henrik Vogt
Creator
Subject
Language
eng
Summary
The book reveals the overall importance of a customer relationship management system especially for small and medium-sized enterprises. In addition to the topic of CRM, the increasing importance and possibilities of open source software is revealed. The main research question consists of the idea if open source customer relationship management systems are able to fulfill the requirements of a CRM software. In order to be able to answer this question, the following analysis made use of the literature available on the topics CRM, special requirements of small and medium-sized enterprises, and the
Cataloging source
CaPaEBR
http://library.link/vocab/creatorName
Vogt, Henrik
Illustrations
  • illustrations
  • charts
Index
no index present
LC call number
HF5548.38.O64
LC item number
V64 2008eb
Literary form
non fiction
Nature of contents
  • standards specifications
  • bibliography
http://library.link/vocab/subjectName
  • Small business
  • Open source software
Label
Open Source customer relationship management solutions : potential for an impact of Open Source CRM solutions on small- and medium sized enterprises, Henrik Vogt, (electronic book)
Instantiates
Publication
Note
Cover title
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
ebr10487346
Dimensions
unknown
Extent
iv, 85 p.
Form of item
electronic
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Original version note
Original electronic resource
Other physical details
ill. (some col.)
Reproduction note
Electronic resource.
Specific material designation
remote
Label
Open Source customer relationship management solutions : potential for an impact of Open Source CRM solutions on small- and medium sized enterprises, Henrik Vogt, (electronic book)
Publication
Note
Cover title
Bibliography note
Includes bibliographical references
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
ebr10487346
Dimensions
unknown
Extent
iv, 85 p.
Form of item
electronic
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Original version note
Original electronic resource
Other physical details
ill. (some col.)
Reproduction note
Electronic resource.
Specific material designation
remote

Library Locations